Privacy Policy

The packaging inquiry form asks for your name, country, email address, product category, and estimated quantity. You may also provide a company name, WhatsApp number, product selection, project message, and a request for a free design. These details help our team understand and respond to your packaging brief. The form does not ask for payment card information or account passwords. Please keep sensitive personal information out of the project message and any links you share. If files are needed for artwork, our team can discuss those separately by email.

Inquiry details are used to communicate about the project you describe, including design, a quotation, a custom sample, and the next steps toward an order. When the mail connection is configured, the website sends the form to [email protected] and sets your submitted email as the reply address. Selecting the free mockup option tells our team which design support you are requesting. It does not create an online order or payment. If you contact us directly by email or WhatsApp, that conversation may include additional project information you choose to provide.

The website is prepared for hosting on Cloudflare Pages. The inquiry function is prepared to use Resend to deliver a project email, with the company mailbox used for receiving and responding to messages. These services may process technical information needed to deliver the website or the message, such as a connection address and service logs. The actual service configuration must be completed before the form can send mail. If it is not connected, the form shows an error and offers a direct email route; it does not display a successful submission.

The site uses browser scripts for features such as product filtering, the interactive packaging preview, and the inquiry form. Those functions do not require a customer account. An optional Google Analytics configuration is reserved for the business to add, and is not enabled while its identifier remains a placeholder. If analytics are enabled later, the published notice and any required consent controls should reflect the actual configuration. Your own browser settings can control cookies and other storage. The site currently has no checkout, payment collection, or customer login process.

Clicking a direct email link opens your chosen email application. If the form has a delivery error, its email fallback prepares the entered brief in that application so you can decide whether to send it. Clicking a configured WhatsApp link opens a WhatsApp conversation with a preset greeting. Those actions are handled by the applications and services you choose to use. While the business WhatsApp number is pending, its buttons lead to the contact page instead of an invalid number. You can use [email protected] to continue the conversation in the meantime.

Project conversations may need to be kept so our team can follow the quotation, artwork versions, sample decisions, and order requirements you discuss. The business will confirm its retention arrangements and update this page with the applicable details. You can email [email protected] to ask about the information in your inquiry, correct an inaccurate detail, or request that a project conversation no longer be used for follow-up. Please identify the email address and project involved so the request can be located. Do not send additional sensitive information merely to ask a privacy question.

For a question about how the website handles your inquiry, contact [email protected] and describe the concern clearly. If your question concerns an external service such as your email provider or WhatsApp, that service may also have relevant privacy information. This page will be updated when business contact details, retention practices, or optional tools are confirmed. The draft review notice below identifies information still awaiting final business review. Company address and phone details are shown as pending on the contact page until supplied, and are not replaced by fictional contact information.